Legal notice
Legal Notice
Last updated: 26/05/2026
This Legal Notice governs access to and use of the website operated under the trade name WoofPatch, available at [INSERT WEBSITE URL] (the “Website”).
By accessing or using this Website, you agree to the terms set out in this Legal Notice. If you do not agree with these terms, please do not use this Website.
1. Website owner
The owner and operator of this Website is:
Legal name: J. Jaume González
Trading name: WoofPatch
Legal form: Individual seller / natural person
VAT number: Not currently VAT-registered
Company registration number: Not applicable
Commercial registry details: Not applicable
Registered/contact address:
Urb. Saset, 7
Alfarràs, Lleida
25120
Spain
Email: infowoofpatch@gmail.com
2. Purpose of the Website
This Website is an online store offering pet-related products and accessories.
The information provided on this Website is for general commercial and informational purposes only. We make reasonable efforts to keep product descriptions, prices, availability, shipping information, and legal policies accurate and up to date.
However, we reserve the right to correct errors, update information, modify product availability, or change Website content at any time, subject to applicable consumer protection laws.
3. Access and use of the Website
You agree to use this Website lawfully, responsibly, and in accordance with this Legal Notice, our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and any other applicable policies.
You must not use this Website:
- for unlawful, fraudulent, misleading, or harmful purposes;
- to interfere with the Website’s operation, security, or availability;
- to introduce viruses, malware, or other harmful technology;
- to copy, scrape, reproduce, or exploit Website content without permission;
- to infringe our intellectual property rights or the rights of third parties;
- to place false, abusive, or fraudulent orders.
We reserve the right to restrict, suspend, or block access to the Website where we reasonably believe there has been misuse, fraud, abuse, unlawful conduct, or a breach of these terms.
4. Products, prices, and availability
Product descriptions, images, measurements, colors, prices, offers, and availability are provided in good faith.
Minor variations may occur due to screen settings, lighting, manufacturing batches, or product updates.
Prices are displayed in the currency shown on the Website.
Depending on your country, location, and applicable laws, orders may be subject to taxes, customs duties, import taxes, VAT, GST, handling fees, or other charges imposed by the destination country.
Unless clearly stated otherwise at checkout, international customs duties, import taxes, and similar charges are not included in the product price or shipping cost and are the responsibility of the customer.
We reserve the right to update prices, correct pricing errors, modify promotions, or discontinue products at any time, subject to applicable consumer protection laws.
If we discover a material pricing or product information error after you place an order, we will contact you and offer an appropriate solution, which may include confirming the corrected information, cancelling the order, or issuing a refund.
5. Orders and contract formation
Placing an order through the Website constitutes an offer to purchase the selected products.
An order is only accepted when we confirm acceptance, process payment, or dispatch the product, depending on the order process used by our store.
We reserve the right to refuse or cancel orders where permitted by law, including in cases of suspected fraud, payment issues, pricing errors, product unavailability, shipping restrictions, abuse of promotions, or other legitimate reasons.
If we cancel an order after payment has been taken, we will issue a refund in accordance with applicable law.
6. Shipping, returns, and refunds
Shipping, delivery times, customs, duties, returns, refunds, defective items, and cancellations are governed by our separate policies:
- Shipping Policy
- Return & Refund Policy
- Terms of Service
- Privacy Policy
Please review these policies before placing an order.
Nothing in our policies limits, excludes, or replaces any mandatory consumer rights you may have under applicable consumer protection laws.
7. Consumer rights
We sell internationally. Consumer protection laws may vary depending on your country of residence.
Nothing in this Legal Notice affects your statutory consumer rights.
If you are a consumer, you may have mandatory rights relating to product conformity, delivery, cancellation, returns, repairs, replacements, refunds, warranties, or remedies for defective goods.
Where local consumer protection laws provide you with stronger rights than this Legal Notice or our store policies, those mandatory rights will apply.
8. Intellectual property
All content on this Website, including text, product descriptions, logos, trade names, images, graphics, icons, videos, designs, layout, branding, and other materials, is owned by us or used under license, unless otherwise stated.
WoofPatch and related branding may not be used without our prior written permission.
You may access and use the Website for personal, non-commercial shopping purposes only.
You may not copy, reproduce, modify, distribute, sell, license, publish, upload, transmit, scrape, extract, or exploit any Website content without our prior written consent, except where permitted by law.
9. Third-party links and services
This Website may contain links to third-party websites, platforms, payment providers, shipping carriers, social media pages, or other external services.
We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.
Accessing third-party websites or using third-party services is at your own risk and may be subject to their own terms and policies.
10. User content, reviews, and comments
If the Website allows users to submit reviews, comments, photos, videos, or other content, you are responsible for ensuring that your content is lawful, accurate, respectful, and does not infringe third-party rights.
You must not submit content that is false, misleading, defamatory, abusive, discriminatory, obscene, spam, unlawful, or infringing.
By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and publish that content in connection with our Website, marketing, and business activities, where permitted by law.
We reserve the right to moderate, remove, or refuse user content where we reasonably consider it inappropriate, unlawful, misleading, or in breach of our policies.
11. Limitation of liability
We make reasonable efforts to keep the Website available, secure, and accurate.
However, we do not guarantee that the Website will always be uninterrupted, error-free, virus-free, or available at all times.
To the maximum extent permitted by law, we are not liable for damages arising from:
- temporary Website unavailability;
- technical errors or interruptions;
- misuse of the Website;
- third-party links or services;
- incorrect information provided by the user;
- events outside our reasonable control;
- unauthorized access caused by factors outside our control.
Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so, including liability for fraud, intentional misconduct, death or personal injury caused by negligence, or mandatory consumer rights that cannot be excluded under applicable law.
12. Privacy and personal data
The processing of personal data through this Website is governed by our Privacy Policy.
Please read our Privacy Policy to understand how we collect, use, store, share, and protect personal data, as well as the rights you may have under applicable privacy laws.
For privacy-related questions, you can contact us at:
infowoofpatch@gmail.com
13. Cookies
This Website may use cookies and similar technologies to operate the store, improve user experience, analyze traffic, personalize content, and support marketing activities.
For more information, please review our Cookie Policy or cookie settings banner, where available.
14. Electronic communications
By contacting us or placing an order through the Website, you agree that we may communicate with you electronically regarding your order, account, customer service requests, legal notices, policy updates, or other transactional matters.
Marketing communications will only be sent where permitted by applicable law and, where required, with your consent.
You may unsubscribe from marketing emails using the unsubscribe link provided in those emails.
15. Applicable law and jurisdiction
This Website is operated from Spain.
This Legal Notice shall be governed by the laws of Spain, except where mandatory consumer protection laws in your country of residence provide otherwise.
If you are a consumer, this clause does not limit any right you may have to bring proceedings in your country of residence or to rely on mandatory consumer protection laws that apply to you.
If you are acting as a business, professional, or trader, any dispute shall be submitted to the competent courts of Spain, unless applicable law requires otherwise.
16. Alternative dispute resolution
We encourage customers to contact us first so that we can try to resolve any complaint or dispute directly.
You can contact us at:
infowoofpatch@gmail.com
We are not currently subscribed to any specific consumer arbitration board or alternative dispute resolution scheme, unless expressly stated otherwise.
This does not affect any mandatory rights you may have under applicable consumer protection laws.
17. Changes to this Legal Notice
We may update this Legal Notice from time to time to reflect changes in our business, Website, legal requirements, or operational practices.
The updated version will be posted on this page with a new “Last updated” date.
Your continued use of the Website after changes are posted means that you accept the updated Legal Notice, where permitted by law.
18. Contact
For any questions about this Legal Notice, the Website, or our legal information, you can contact us at:
WoofPatch
[INSERT YOUR FULL LEGAL NAME]
Urb. Saset, 7
Alfarràs, Lleida
25120
Spain
Email: infowoofpatch@gmail.com